With the swisstopo app, data is collected, processed and stored for the purposes of correct technical execution and enabling optional functionality. No other person-related analysis of the information is carried out. The user can interrupt or stop the use of sensor data and data transmission at any time.

The user can be notified in the swisstopo app by means of push notifications. In doing so, the device "subscribes" to the corresponding channel using an anonymous token on Apple or Google. This subscription only takes place if the user expressly agrees to the use of push notifications in the app. If the users give this consent, they will be informed via Apple or Google's notification services if a notification is available for them. The use of Apple's Push Notification Service or Google Cloud Messaging Services requires the processing of personal data by these companies.

The swisstopo app optionally uses analysis data on app usage in order to be able to further develop the product as appropriately as possible and to improve the stability and reliability of the app.For these purposes, anonymous usage information is collected and stored on the swisstopo app servers. This information does not contain any personal data. It is used to evaluate the use of selected functions of the swisstopo app, to compile reports on activity, as well as data on crashes. This usage data forms the basis for statistical, anonymous evaluations which enable us to identify trends and this in turn is used to improve the offer accordingly. This information is not transferred to third parties.When the app is started for the first time, you can select whether usage data should be used. This can be changed at any time in the app settings.

By submitting a message, the user agrees that the information provided may be stored, processed and published in anonymous form by an official office of the Confederation. Attached images serve just for the completion of the report. They are not for publication. The specification of your e-mail address is voluntary. It serves as a confirmation receipt of your message. Additionally, we may contact you in case of queries.

The authorisations mentioned below (access rights) are necessary for various functions:

For online use of the map files and data and for permanent download of the map files and data for offline use, internet access is necessary in order to load data on the device. An internet connection is also necessary to update old map files and data, show altitude data, call up timetable information concerning transportation stops, check the local weather forecast, find place names and link up to Points of Interest (POIs).

The app uses your device’s positioning service to pinpoint your current location and for tracking. The location services are connected by the app via the standard interface of the operating system. If Google Location Services are allowed on a device, these are also used. Positioning is one of the key functions of map apps.
Location data is only used by the app for the above-mentioned functions. You can deactivate access to location information at all times in the device settings.

In order to be able to use the panorama mode the app needs access to the camera. The panorama mode adds information about the environment to the camera image and uses this in virtual panorama mode to optimise the display. 

Access to the app compass is used in particular for the correct orientation of the map and the panorama mode.

The user can delete the app independently.
Uninstalling the app deletes all data on the device. Data which has been explicitly stored in a directory outside of the app must be deleted manually.

The “Swiss Federal Office of Topography” uses the data exclusively for the operation of the swisstopo app. The data is neither disclosed nor used for another purpose.

The Federal Office of Topography swisstopo is responsible for data protection. Please address any questions and complaints about data protection to:

Swiss Federal Office of Topography swisstopo
Data protection consultant
Seftigenstrasse 264
P.O.Box
3084 Wabern

E-Mail: privacyPolicy@swisstopo.ch

Further information: Legal framework swisstopo

Version: 25.8.2023 / from app version 1.12